www.doctormoondog.com

News and Updates

Wednesday, February 25, 2009

Watch Out For Domain Renewal Scams 

They go by several names ... Domain Renewal Group, Domain Registry of America, Liberty Names of America and probably a few others that I'm not yet aware of. Regardless of the name, they operate in the same manner - by sending out what looks remarkably like a time-sensitive invoice for a domain renewal.

But if you read the letter carefully, you will realize that they are using an approach called slamming (trying to trick you into switching your domains to another company). They highlight that your domain is due to expire shortly, and that you risk losing the domain name unless you renew the registration.

Although the letter states that it is not a bill, it is purposely designed to look like an invoice. Paying that "invoice" actually begins a very overpriced domain transfer - and undoing that mistake will be a major hassle. Often the transfer fails, but the fine print says that the fee is non-refundable.

If you receive an invoice from anyone other than your Web host or domain registrar, you'll save yourself a headache if you simply send it through the shredder.

MOONDOG WEB HOSTING does NOT send renewal notices via postal mail.


[Posted by Dr. Moondog at 9:37 PM] #

 

Saturday, August 23, 2008

"About Us" Web Pages 

Your About Us pages should include:
  1. A brief overview of what you do, including the benefits you offer to customers, and how those benefits distinguish you from competitors.
  2. Your company history.
  3. Profiles of executives and other key managers if applicable.
  4. Testimonials from happy customers.
  5. A list of awards and other recognition you have received.
  6. Press releases and other resources for the media.
  7. Information on how to contact you.
source: Guide to Writing Effective "About Us" Web Pages

[Posted by Dr. Moondog at 9:30 PM] #

 

Tuesday, June 17, 2008

Express E-mail Marketing 

Face it: There's a right way and a wrong way to do most everything. This is particularly true when it comes to email marketing. The last thing any business ever wants is to be associated with spam. That's why we created Express Email Marketing. Now you can enjoy all the benefits of email marketing - and steer clear of ever being considered a spammer.

No one wants to receive marketing emails they didn't request. That's true! But there are many people who want to know about your products, company or organization. These people will welcome hearing from you and actually look forward to getting your emails.

Express Email Marketing includes everything you see here:

Subscriber Management

  • List import & export
  • Advanced segmentation (interest groups)
  • Bulk list removal
  • Custom exporting
  • Activity reporting
  • Member profiles/history
  • View campaign subscriber lists
  • Customize subscriber list view

Surveys

  • 10 unique question types
  • Question sorting
  • Multi-page questionnaires
  • Custom design features
  • Link generator (text & button)
  • HTML code for link
  • Easily move questions within your survey

Campaign Designer

  • Personalization (e.g. Dear Mr. Smith)
  • Quick start templates
  • Huge 1,500+ Image Library
  • Upload a Personal Image Gallery
  • HTML & text emails
  • Auto Save
  • Web page import
  • HTML import
  • Advanced editor
  • Detailed customization
  • Scheduling
  • Recipient filtering
  • Campaign previews
  • Test messages
  • Spell checker

Sign Up Forms

  • Standard & custom questions
  • Question sorting
  • Double opt-in protection
  • Custom design features
  • Return links
  • Form preview
  • Link generator (text & button)
  • HTML code for link

Reports

  • Campaign responses
  • Survey results
  • Subscriber activity
  • Demographic drill-down
  • Interest groups

Other Features

  • Bounce handling
  • Unsubscribe handling
  • Opt-in confirmation
  • Anti-spam protection
  • Spam reporting links
  • Custom e-mail messages
  • Add file attachment

Express Email Marketing automatically adds the necessary disclaimer language to any email you send. Plus, it even includes links that allow recipients to automatically opt out.

Check out the Express E-mail Marketing page at Moondog Web Hosting for more details and get started today.


[Posted by Dr. Moondog at 8:41 AM] #

 

Wednesday, May 14, 2008

Moondog Web Hosting's Web-Based Email Upgrade 

Web-Based Email 4.13 is a feature-rich upgrade to Moondog Web Hosting's already successful email program, giving customers many NEW features:
  • Instantly preview email messages while scrolling through them in the inbox
  • Unique Drag and Drop to quickly move email messages for easy filing
  • Search your email OR the entire Web in a single click and save searches for future reference
  • Create folders from any screen view without a complicated folder management interface
  • Customize the program's appearance by choosing from among a wide variety of color palettes
If you already have an e-mail account with us, but you haven't tried accessing your account via web-based e-mail, simply open your favorite browser, type "email.cooldomain.com" (replacing "cooldomain" with your actual domain name) into your the address bar, then enter your e-mail address and password. It's just that simple.

[Posted by Dr. Moondog at 9:44 AM] #

 

Wednesday, April 09, 2008

Register.com Run Around 

Recently I tried to help one our clients transfer her domain name away from Register.com to Moondog Web Hosting. Our prices are much better ($8.95/yr vs $35.00/yr), and she already has a hosting account and e-mail marketing program with us, so it just made good sense to consolidate all of her web products under one roof. One of the first steps in transferring a domain name is obtaining an Authorization Code from the losing registrar. With most registrars, you can log in to your account and either find or request your Authorization Code. Not so with Register.com. The Register.com website proudly proclaims But if you want to transfer away a domain name from them, you must go through their "Business Center" to get the authorization code. The Business Center hours are 8am - 6pm EST Monday to Friday. But wait, it gets better. They still won't give you the authorization code until you provide a them with a "security code" which they must e-mail to the administrative contact for the account. They explained to me twice how this run around was purely for security reasons. So I asked, "How is e-mailing me a 'security code', then having me repeat it back to you over the phone to get the authorization code any more secure than just e-mailing me the authorization code in the first place?" They didn't have an answer.

[Posted by Dr. Moondog at 7:31 AM] #

 

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